Tecovas ranch photography: a woman swings a lasso beside horses in golden evening light
Angle: Loyalty

Tecovas / A customer story

Hospitality, beyond the store.

Tecovas brought its signature hospitality into customers’ Wallets, connecting a personal invitation with store credit they could use online and in store.

Explore the story
Omnichannel loyalty / Wallet + store credit

Tecovas × Angle / The customer experience

The experience at a glance.

a branded invitation customers can keep
Wallet
a reason to make the next visit
Credit
across stores and online
Connected
Explore the program

The ambition

Make the next visit feel like a welcome.

Tecovas is built on a personal welcome. The opportunity was to carry that feeling beyond the store: a useful connection customers could keep, with a reason to return on their own terms.

  1. 01

    Put the brand in their pocket.

    A Tecovas-branded Wallet pass gives the invitation a lasting place on the customer’s phone, close at hand for the next visit.

  2. 02

    Make the invitation useful.

    Store credit turns the pass into something customers can act on. The experience connects saving the pass with a reward to use on a future purchase.

  3. 03

    Connect the places they shop.

    Angle connected the experience across Tecovas’s stores and online storefront, keeping the customer relationship at the center of both channels.

The customer journey

One invitation. More ways to return.

A simple journey from a branded invitation to the next purchase.

Savea place for the brand in Wallet

Customers add the Tecovas pass to Wallet, keeping the invitation alongside the things they carry every day.

Read the complete experience

The invitation: Save — a place for the brand in Wallet. Customers add the Tecovas pass to Wallet, keeping the invitation alongside the things they carry every day.

The reward: Use — credit with a clear purpose. Store credit gives customers a tangible reason to come back, connecting the digital invitation to their next purchase.

The return: Return — online or in store. The customer chooses where to shop. The program connects the invitation and reward across physical and digital retail.

Tecovas South Congress storefront in Austin, Texas

What it makes possible

A familiar welcome. A lasting connection.

For premium retail, loyalty should feel like an extension of the brand. Tecovas shows how a considered Wallet and credit experience can carry hospitality beyond checkout.

Build your next chapter

Built around the brand.

Branded Wallet passes and store credit, connected to Tecovas’s Shopify commerce experience.

More customer stories