Scenic vineyard at sunset with rolling hills
Wine & Hospitality

Loyalty programs
built for wineries.

Reward customers across every touchpoint—tasting rooms, restaurants, retail, and DTC. One platform for true omnichannel wine loyalty.

DTC Wine Symposium 2025 Data

The wine industry is at a crossroads.

Club growth is declining. Customer data capture is inconsistent. The wineries that win will be those who build real relationships—across every touchpoint.

Club Growth

-8.3%

2025 membership growth—down from +2% in 2023

Email Capture

47%

Average POS capture—top 10% achieve 92%+

2-Year Growth

0.6%

Industry growth over 2 years—effectively stagnant

Repeat Revenue

60%

Club + repeat customers—retention is everything

Source: Commerce7 / DTC Wine Symposium 2025 • Wineries with 100+ POS orders

Case Study

How Silver Oak launched
The Oak Society with Angle

Silver Oak wine tasting experience
Silver Oak Cellars

First 100 Days

5.3x

Higher Customer Value

Members spend 5x more than non-members

3x

Order Frequency

Members order 3x more often

  • Omnichannel purchase tracking across wineries, restaurants & retail
  • 2-way Klaviyo MMS integration for receipt submissions
  • Digital wallet passes for instant member verification
  • Subscription integration with wine club benefits
Read Full Case Study
Industry First

The first loyalty platform
built for 3-tier distribution.

Wine moves through distributors, restaurants, and retail—but customer relationships get lost along the way. Angle is the first loyalty platform to bridge this gap, letting customers earn rewards no matter where they enjoy your wine.

Tier 1

Winery Direct

Tasting rooms & DTC

Tier 2

Retail & Shops

Third-party retailers

Tier 3

Restaurants & Hotels

On-premise dining

The Problem

Most wineries only track Tier 1 purchases. Customers buying at retail or restaurants? Invisible.

Angle's Solution

SMS receipt capture—customers text a photo of any receipt to earn rewards. No app needed.

The Solution

Built for the wine industry.
Every pour counts.

Core Feature

Omnichannel Tracking

2-way MMS integration lets members text receipt photos from restaurants, hotels, and retail to earn rewards wherever they enjoy your wine.

Powered by

Klaviyo MMS Integration

Wine Club Integration

Subscription customers automatically qualify for loyalty from day one. Benefits activate from the first shipment with seamless tier progression.

Integrates with

Awtomic & Native Subscriptions

Digital Wallet Passes

Your loyalty program in their pocket. Apple & Google Wallet passes with member tier, benefits, and instant verification at tasting rooms.

2.6×

Higher spend among passholders

Tasting Room POS

Seamless recognition at your winery locations. Members scan their wallet pass, staff sees their tier and benefits, perks apply automatically.

Requires

Shopify POS

VIP Tiers

Reward your best collectors. Intelligent tier progression based on purchases across all channels—unlocking allocation access, event invites, and exclusive experiences.

+80%

Increase in purchase frequency

Release Day Events

The velvet rope for your best customers. Issue digital tickets for release days and virtual tastings, manage capacity, check in via POS.

Perfect for

Release Days & Barrel Tastings

The Wine Tech Stack

Built for premium
wine brands.

A complete technology stack purpose-built for the world's top wineries.

Layer 4

Experience

Loyalty, Subscriptions & Gifting/Bulk Orders

Layer 3

Communication

Email & SMS Marketing

Layer 2

Compliance

Tax & Fulfillment

Foundation

Commerce Engine

E-commerce & Point of Sale

Design Agency Partners

Building your wine tech stack? Want an introduction to one of our trusted partners?

How It Works

The wine customer journey

01

Customer Joins

Customer joins your wine club or makes a purchase at the winery.

02

Auto-Enrolled

Automatically enrolled in your loyalty program with digital wallet pass.

03

Earns Everywhere

Earns rewards across all channels—winery, restaurants, hotels, retail.

04

Instant Recognition

Digital wallet provides instant verification and benefits at every touchpoint.

Build wine loyalty
that compounds.

Join Silver Oak and other premium wineries building omnichannel loyalty with Angle.