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A dog retrieves a floating toy in Ruffwear gear

01 Angle: Loyalty

Good thingscome back.

Turn a first purchase into a lasting relationship. Real store credit. A place to belong. A reason to choose you again.

Follow the reward
A reason to returnRuffwear / Pack Perks™

The software / value that brings people back

Make loyalty feel like your brand.

The best programs give people something worth coming back for. Start with a focused credit campaign or build an ongoing member relationship. Loyalty is the engine for value customers can use, recognition that travels with them, and benefits that feel unmistakably yours. Angle Studio can help find the right starting point and put it to work.

Take it for a spin

One purchase. So many possibilities.

Explore an illustrative customer journey. Select a chapter to see what happens next.

Chapter 01 / 04

Today’s purchase. Tomorrow’s possibility.

A $150 eligible purchase at 10% cashback earns $15 in store credit. Choose when rewards become available and how long customers have to use them.

AngleYour brand. Their membership.
Reward earned$15.00

Pending store credit

ANGLE: LOYALTY01 / 04
Illustrative experience · No live transaction
Dog wearing Ruffwear gear on an outdoor adventureRuffwear

In the real world / Ruffwear

More adventures.More repeat customers.

Ruffwear built Pack Perks around a simple promise: 10% back on eligible purchases for the next adventure. Wallet passes, referrals, and member experiences bring the pack together.

3.45×increase in member repeat purchases
+48%revenue per customer

Reported in the Ruffwear case study over 10 months.

Read the full story

Behind the feeling

Every detail, working together.

01

Give value that makes sense.

Shopify-native store credit, with instant or delayed cashback, expiration controls, and refund-aware calculations.

02

Recognize the whole relationship.

Spend- and tag-based tiers, branded Apple and Google Wallet passes, and member recognition online and at Shopify POS.

03

Create the next visit.

Targeted cashback campaigns, Give & Get referrals, and Shopify Flow rewards turn individual purchases into a continuing conversation.

04

Keep your channels connected.

Bring loyalty events and profile data into Klaviyo. Measure program performance and customer behavior as the relationship grows.

Custom loyalty landing pages / Selected Angle work

Their world.
Down to the last detail.

We design and build the place where membership comes to life. From two Napa Valley estates to the trail to the next drop, each page belongs to its brand.

tewines.com / two-estates-accessDesign highlights
Guests enjoying wine on the Cuvaison patio overlooking vineyards
Two Estates Access

A place in the cellar.

Wine / Two estates, one relationship

The cellar has a front door.

A shared membership home for Cuvaison and Brandlin Estate. Cellar credit, access levels, referrals, and invitations sit within the estates’ own visual language.

  • One experience for both estates
  • Four named access levels
  • Cellar credit + member benefits
Visit Two Estates Access (opens in a new tab)

Explore the live pages Editorial previews above. Follow each link for the full customer experience.

From the field / Angle customer stories

Different worlds. Deeper connections.

01 / 06
Work World store with workwear displaysWork World

Workwear / 40+ stores

When membership becomes the majority.

Work World connected membership across 40+ stores and online. In nine months, members’ share of monthly revenue grew from 30% to 56%.

30 → 56%member share of monthly revenue

300K+ enrolled members. Active members outspend non-members 3:1; redeeming members 4.3:1.

Nine months since launch. Member comparisons describe observed behavior, not an isolated causal lift.

Selected Angle work

Built around their world.

All customer stories